GDPR Privacy Policy and Data Processing

Data Privacy Policy and Data Processing – GDPR

01- Privacy Policy

Effective Date: 2024-12-11

Introduction

Contester Technologies and Contester Inc. ( collectively as the Company) are committed to protecting users’ personal data and their privacy. This policy outlines how we collect, use, store, and safeguard personal data in compliance with the General Data Protection Regulation (GDPR).

Topics:

- What data do we collect?
- How do we collect user data?
- How will we use user data?
- How do we store user data?
- Marketing
- What are the user data protection rights?
- Cookies
- How do we use cookies?
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities

What Data Do We Collect?

We collect the following data:

Usage data: IP address, referer, browser user agent, browser preferred language
User actions: Interactions with our video overlay also website page visits when the video overlay is visible
Personal data: user email address, live chat messages, live chat username

How Do We Collect User Data?

We collect data when users:

Click on our shortlink, we store user usage data specified above on our database and redirect user through affiliate flows
Land on a website that has our script running on it and URL address contains specific parameters, that initiate an end user session and show our video overlay
Interact with our video overlay
Interact with website that has our video overlay on
Subscribe to receive email notifications on upcoming livestreams
Join the chat and write messages

We may also receive your data indirectly from third-party sources, including:

Affiliate networks report to us on any sales transactions that happened within an affiliate network specified time window after interaction with our video overlay. Transaction data includes date and time, monetary amount, and depending on implementation may contain a detailed list of all purchased items.

How Will We Use User Data?

We collect user data to:

Provide optimal user experience by determining device type and serving device-optimized content to minimize mobile data usage on portable devices
Provide analytics based on aggregated data to platform users (traffic sources, user interactions/engagement, sales)
Notify users about upcoming livestreams
Enable user participation in a chat feature of our video overlay
Prevent platform abuse by bad actors

How Do We Store User Data?

We store data securely at AWS EU data centers. Data is encrypted at rest and in transit. Access controls are set up in such a way that only a single person has access to the customer data. Retention periods:

All user data is stored for 3 years. After expiration, data is deleted by utilizing automated cleanup jobs

User Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right to access: Request a copy of the data we hold about you.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure: Request deletion of your data under certain conditions.
Right to restrict processing: Limit the processing of your data under certain circumstances.
Right to data portability: Receive your data in a structured, commonly used format.
Right to object: Opt-out of processing for direct marketing or based on our legitimate interests.
Right to withdraw consent: Revoke your consent at any time.

To exercise your rights, please contact us at [email protected]

Cookies

Cookies enhance user website experience. We use:

Functionality cookies: Remember user preferences / current visual state of our video overlay. Also we assign a device token that is used to determine returning visits to the same video overlay content.

Privacy Policies of Other Websites

Our website contains links to third-party sites. Review their privacy policies as ours applies only to our site.

Changes to Our Privacy Policy

We regularly review and update our policy. This policy was last updated on 2024-12-11.

Contact Us

For privacy concerns:

Email: [email protected]
Address: Veerenni tn 24, Kesklinna linnaosa, 10135 Tallinn EE
Address: 131 Continental Dr Suite 305 Newark, DE, 19713 US

02- Personal Data Processing

Effective Date: 2024-12-11

We at Contester, value user privacy and are committed to being transparent about how we process users’ personal data. This statement outlines our data processing practices to ensure compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

What Data Do We Process?

We may collect and process the following types of personal data:

Personal identification information: email address
Account details: live chat username
Technical data: IP address, browser user agent, browser preferred language, referer

Why Do We Process User Data?

We process user personal data for the following purposes:

To provide and manage our services.
To communicate with users about their accounts.
To improve and personalize user experience with our products.
To comply with legal obligations and resolve disputes.
To send users marketing communications, where permitted.

Legal Basis for Processing

Our processing of your personal data is based on one or more of the following:

User consent (signing up for a livestream or future livestream reminders. Or providing a user email address when signing up on a live chat).
Legitimate interests (fraud prevention, enhancing user experience).

Data Sharing and Transfers

We may share user data with:

Trusted service providers and partners who assist us in delivering our services.
Regulatory authorities, if required by law.

If we transfer user data outside the European Economic Area (EEA), we will ensure adequate protection by using appropriate safeguards, such as Standard Contractual Clauses or other approved mechanisms.

Data Retention

We retain user personal data only as long as necessary for the purposes outlined in this statement or as required by law. Once the retention period expires, we securely delete or anonymize user data.

User Rights